DELIVERY & RETURNS POLICY
DELIVERY
We ship nationwide (Within the republic of Ireland) with An Post (registered post) for a flat rate of €5.00. We ship same day for orders received before 2.00 PM. Please note someone will need to be at the delivery address to accept the parcel. For international deliveries shipping charges will vary depending on where you live – please contact us by phone +353 87 705 9659 or email info@tbdonline.ie for an exact quote. Customs may also impose duties on overseas deliveries – please check this locally yourself. Unfortunately we do not refund shipping fees.
How to Purchase/Pay
You can purchase and pay directly on our site. It’s totally safe as we partner with PayPal and Stripe.
We offer our own Payment Plan over 3 months for products over €300. Product is delivered once the product is fully paid for. To apply for payment plan and further details please call us 00 353 87 7059659
Flexi Fi – TBD is an approved parter of Flexfi. Please complete the application on the link below to purchase through Flexi Fi Finance.
RETURNS POLICY
- TBD will offer customers not entirely happy with their purchase a refund minus shipping charge. The following conditions must be met
- You must not remove the original tags attached.
- You notify us in writing by email info@tbdonline.ie or through our Facebook Page TBD within 24 hours of receiving the product.
- The item is to be returned in the condition received either personally at the shop or through registered post, courier to TBD, 22 Drury Street, Dublin 2. You will be responsible for the return shipping costs. This must be done within 14 days of purchase or no return is accepted.
- Refunds for returned good can take up to 10 working days.
- Orders outside the European Union are Final and cannot be returned or exchanged.